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Paseo Del Sol
Playa Del Carmen, Mexico
Hotel Ratings
Paseo Del Sol
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Hotel Location:
Mza. 12 L.4 Y 5 Fase II
Playa Del Carmen,
Mexico
Contact Us
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The "Hotel Rating System" is a client centered service.
Customer review forms are sent to every returning client from the Paseo Del Sol, these are then complied by Reservation ID and offered to you the future traveler for review. The rating of the Hotel and the Service Rating of Worldlinks.com are "unaltered" by management. What you see is exactly what other clients are saying about us and the Paseo Del Sol.
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Comments made by some of the previous guests from the last 10 entries
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safe and great place for a pleasant vacations!
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I secured two (2) rooms for my group of 12; 3 adults and 9 students. My room was fine but the other room did not have a working stove. There was not enough towels in either unit. Also the maid stole from our units. It was disappointing because we asked to change the room with the malfunction but was told that there were no other rooms available which we found to be a lie. This added an additional expense because we had to theneat our more than scheduled. The students called their parents and informed them of our troubles right away, which caused problems. This was the passover holiday which some of the students celebrate.
At the reception desk, they raised prices for tours just because they called a service for you.
I would like some form of compensation for the unit that did not have a working stove.I was hoping to establish a relationship that would allow annual bookings. Next year we plan for Spain/Paris. The place was beautiful, the units even though the same price were of different quality. Lastly, as a group, we were located in different buildings when we knew there was space next door to my unit, which would have assisted with the process of supervision.
Respectfully,
Kim West
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1) Staff entered the room without knocking and actually went through the hallway and into the room where the children were sleeping before we heard them; 2) Maid service was very good, but only everyother day -- we were told daily. Also a towel shortage. 3) Toilet plumbing below average. 4) On reserving, we were given the impression that the condos were part of a hotel complex where we could use the hotel facilities. The complexes are independent, and when we were given a card to use the hotel facilities, the hotel refused to respect it, saying the facilities were filled. On the positive side the unit was nicer than we expected and the staff was helpful.
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We where not expected at arrival - but they solved the problem very efficient.
The only thing that was missing was a little traficguide from Cancun to the place - because the place is quite new no one new it. But with some help we found out.
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There were only 4 Comments
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* Notice: All information provided on this site was correct at time of publishing, but subject to change at the hotel. Photos and pictures do not necessarily correspond to the text descriptions next to them.
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