| Cleanliness of rooms and the facilities: |
Clean enough |
| The quality of the rooms: |
Simple and satisfied our needs |
| Privacy and quietness: |
Very private and peaceful |
| Quality of service: |
Very good, accomodationing and met our needs |
| Courtesy and hospitality: |
Pleasant and hospitiable |
| Would you recommend and go back to this hotel: |
I would recommend and bring back my friends |
| Comments: Cabanas Copal was beautiful. The beach was the best around and the grounds were amazing and well maintained, and manicured. The cabana was charming and rustic, just as we had hoped for. The only thing that felt less than clean was the bedding. A bit stained and a slight smell of dampness, perhaps unavoidable because of the moist sea air. The mattresses were very much in nieed of replacing. One had a metal thing poking up and they looked very worn out and dirty. Most of the staff were pleasant, one was crabby and several were fantastically fun and helpful. We ran out of toilet paper once and had to ask several times for more. The same with our water. However we managed to remedy the situation with little trouble. I would love to go back to this area which is amazing and would even choose to return to Copal. We LOVED it! |
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