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Rio Secreto Review

Want to feel like you are standing inside a National Geographic magazine photo? Go to Rio Secreto.

Rio Secreto – or the secret river if you translate it – is just an tiny part of the incredible underground river system that makes this area so unique.

10 years ago it was re-discovered and developed, giving you the opportunity to explore this underground world. You’ll spend 90 minutes with an expert tour guide who’ll walk you through these extraordinary channels and see caves like you never thought possible.

We arrived to Rio Secreto and checked in. There’s a briefing area that explains through video what to expect and what will happen.

 rio secreto reception

TIP #1 – Don’t wear anything that could potentially pollute the water

Avoid wearing jewelry as you will have to remove it (even earrings) and leave them in your locker.

You will be underground, so you will not need sunscreen or bug repellent. You need to shower anyway before entering the cenote system, but you can do your part by avoiding creams and cosmetics that could stay in the waters.

Once the video and instructions finished, we were ushered over to the vans. A mini-van took us 8 kilometers (about 5 miles) through an unpaved jungle path through until the main Rio Secreto entrance.

vehicle driving away at rio secreto

Once we arrived, we were provided with a locker key to store our belonging and offered water shoes and wet suits. We were also provided with helmets and life jackets.

Once you are changed and given your equipment, there is a short walk through the jungle to the cave entrance. On the way, a Mayan shaman performs a purification and blessing ceremony. This was very interesting.

Our guide was Alfredo and honestly, his passion and dedication was felt every step of the way. He is knowledgeable and keen to share. It was clear that he loved what he did and he was one of the better tour guides I’ve experienced over the years.

rio secreto group picture

Now it was time to enter the cenote.

TIP #2 –  Wear the water shoes and wetsuit provided.

The water is not cold per say, it was 25C (75F) the day we were there but you are underground with no sunlight and it can feel chilly.  Although you are provided with a life jacket, you should be able to touch the bottom almost at all times.

The guide will bring you into the channels and you will explore about 600 meters (1950 feet) of caves. The stalagmite and stalactite rock formations will leave you breathless. You really feel like you are in another world. The water is so clear and fresh. It is an incredible experience.

You do not need to know how to swim, as long as you know how to float. There are areas where you are walking along with barely any water at all, and others where you do float for a very short while.People in a circle in rio secreto

TIP #3 – Kids as of age 4 can do this tour, but make sure you have an adventurous kid that is active and does not scare easily.

My son is almost 8 and having lived in Mexico almost his whole life, he has been exposed to many opportunities and adventures.

I consider him to be pretty daring. That being said, he is not a fan of “cold” water and did manage quite well for the first little while. After that, he was done. He was tired and cold and that made for a whiny kid.

You know your kid best and know what they can do.

In the case that you want to participate and have children that are either too young or you feel would not make the best of it, babysitting can be arranged for an extra cost.

Mother and son in rio secreto

TIP #4 – Although this is not what I would consider an extreme tour, you do have to have a sense of adventure and not be overly timid.

These are caves. They are underground and it is dark. There can be fish, bats and other insects. When you are walking through the jungle, there is a chance for other wildlife and insects. If you are scared of the water, this may not be the best choice.

However, don’t let a little uneasiness make you miss out on an incredible experience.

 Blue underground cenote

Once you finish in the caves, you walk back to the main locker area and have a chance to change into dry clothes and shower if you want to. Towels are provided but you can bring your own if you prefer.

Once ready, you can head to the photo area and check out your pictures.

TIP #5 –  Bring extra money for photos and tips

The tour does not have any hidden extras. The exploration, guide service, food and drinks are included.

However, you are not allowed to bring a camera at all (even waterproof) and a photographer follows you throughout the tour. The professional pictures are amazing but costly. The package price for all the pictures was $79. That is the same cost as the tour. They had another promotion for $109 that also included a t-shirt, and a few other items.

The tour guides do get a salary, but minimum wage in Mexico is about $10US per day. If you appreciate the professional service you will receive, don’t hesitate to leave a tip.

selfie at rio secreto

You do get a buffet meal at the end of the tour. I wasn’t expecting much as I thought it was a light snack, but there were homemade tortillas, rice, beans, chicken, salad and fruit. We ate our fill (and more) before heading back in the van.

Overall, I was extremely impressed with Rio Secreto. I think it is a quality tour, but it doesn’t feel like an organized run-of-the-mill excursion that is sold to the masses.

You can get more information about Rio Secreto.

Want to read more personal reviews? Check out our Reviews category.

Have you done Rio Secreto? What did you think? Leave your comments below!

Sarah Barlow

Sarah is a travel enthusiast from England, who swapped the rainy clouds of Manchester for beachside bliss in Playa Del Carmen. If she’s not salsa dancing by the shore, you’ll find her soaking up the sun in one of her favorite rooftop party pools. Sarah is the content and social media manager here at PlayaDelCarmen.com

Comments (15)

  • Allan Msays:

    December 22, 2015 at 2:27 pm

    Hi, I had a question on your experience of the Rio Secreto in Playa del Carmen Mexico. Why is there a 250lb restriction? And also, you mentioned no jewelry is allowed, this doesn’t include seeing eye-glasses correct?

    Thank you and I look forward to your response!

  • Sarah Barlowsays:

    December 22, 2015 at 5:21 pm

    Hi Allan, Thanks for reaching out. The weight limit is because the passages in the caves can be quite restrictive at times. YES, you can absolutely bring eye-glasses. Hope this helps!

  • Lavinasays:

    September 5, 2017 at 3:12 pm

    Hi Sarah,

    Looking to travel to Cancun and want to go on the Rio Secreto caves but don’t want the buffet or drinks option as am being provided this already by my hotel (and have paid for this). So just want to go see the caves for a few hours (for a much cheaper price as wont include food or drink). Can you recommend anything for this?

    Thanks

    • Sarah Barlowsays:

      September 7, 2017 at 12:09 pm

      Hi Lavina,
      Rio Secreto is a FABULOUS excursion. However, they do not offer a discount if you do not eat the food. The food and drink are automatically included in the price.
      Hope you have an excellent vacation!
      Sarah

  • Tayosays:

    September 12, 2017 at 8:17 am

    Hi, we are staying in Moon Palace Resort and i was wondering if there was an afternoon tour to Rio Secreto. My hotel is only offering morning Tours.

    • Sarah Barlowsays:

      September 13, 2017 at 11:41 am

      Hi Tayo,
      Hope you are enjoying your Moon Palace Vacation! Due to the location of the hotel, Rio Secreto only offers morning pick ups. Hope this helps! If you need help booking, please just let me know. Enjoy your getaway 🙂
      Sarah

  • Wendysays:

    November 19, 2017 at 3:09 pm

    HI, We are staying in Puerto Morelos and were thinking of taking the bus to PDC as part of the adventure to Rio Secreto and then a taxi is this feasible? Would there be a taxi available when we are done? Is the plus tour worth the extra? Can we just show up or do we have to have tickets in advance? Thx your fellow Canuk.

    • Sarah Barlowsays:

      November 21, 2017 at 10:23 am

      Hi Wendy,

      Thanks for getting in touch.

      -Yes, that is feasible to take a bus/taxi to Playa Del Carmen/Rio Secreto, but I would recommend the ease of simply paying for the whole package that includes transportation.
      -The plus package includes a light show
      -There are plenty of taxis that will be available outside of the park all day long should you choose to purcase the admission only and take care of transportation on your own.
      -You need to purchase your ticket in advance

      One of our Travel Specialists will contact you shortly with more info on this awesome adventure 😉

  • Marysays:

    December 7, 2017 at 6:05 pm

    Hi Sarah,

    We’re heading to PDC in a few weeks. We definitely plan on visiting Rio Secreto, but are unsure about including transportation in our package as we are staying at a condo, not at one of the pick-up hotels.

    Is the $30 extra for the transportation to and from worth it? Not sure how far it is from where we are staying (Calle 38). Any advice is appreciated.

    Thanks.

    • Sarah Barlowsays:

      December 10, 2017 at 2:43 pm

      HI Mary.

      Thanks for getting in touch.

      Well, it is all about personal preference, Rio Secreto is pretty close to Playa del Carmen, maybe about 15 minutes or so. The price of a taxi and the transfer will be fairly close I think. I would rather do the transfer because I like to book things in advance, and plus you will know exactly where to go once you get there. On the other hand though, if you don’t want a public transfer, then I would take a taxi.

      So really it comes down to personal preference, you just have to weigh the pros and cons and decide which one works best for you. Hope that helps. 🙂

  • Monamisays:

    January 21, 2018 at 9:26 pm

    Hi Sarah,

    Do you know how long the tour lasts for? Do you know if they have an itinerary? That would help us plan the rest of the day.
    Thanks

    • Sarah Barlowsays:

      January 22, 2018 at 7:17 am

      We do indeed, most of the tours run by an itinerary so once you book, when we send you the information and details it will be easier for you to plan your day around it. Although I should note the itineraries are subject to change depending on what the best conditions are for the customers, but it shouldn’t affect the time the overall tour takes. To discuss your options with one of our expert Travel Specialists and get planning your trip properly today call us on our toll-free number 888-537-9797 today. Hope to hear from you soon, have a great day!

  • Nikkisays:

    August 21, 2018 at 2:02 am

    I am visiting in December 2018. I have a five year old who doesn’t know how to swim but can hang on to the back of my husband. I also have a 65 year old mother who doesn’t go into Water even pools. My question: Is there a route in the cave that does not have Water going above the waist or is there a route that has Water going up only to the knee?

    • Sarah Barlowsays:

      August 21, 2018 at 4:42 am

      Hey there Nikki thank you for reaching out. At Rio Secreto, there is a guided cave tour that includes a combination of walking and swimming. You will find some parts where you will be in the water, but they are not too deep, its around 2- 2.5 mts, also it is not required that you know how to swim. You only need to know how to float. The in-water portion of the tour is very brief and shallow. In addition, you will be aided by your life jacket and wetsuit, which help you stay afloat. I hope this helps. If you have any further questions be sure to let me know. I’d be happy to help.

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