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Is It Safe to Travel to Mexico in 2024? Everything You Need to Know

You’re my type of traveler!

You know why? Because you’re a safety-conscious.

It’s only normal that you want to be aware of the warnings and possible risks when traveling to a new place.

I do the exact same.

I am just going to say it outright.

The media does NOT paint a real picture of Mexico’s tourist destinations such as Cancun and Playa del Carmen.

I’m not going to start calling it ‘fake news’ but I AM going to present you with the facts!

Good or bad.

Because as an avid 25-year-old female solo traveler myself I know the importance of being prepared and being aware.

This safety guide will cover: 

  1. Is it safe to travel to Mexico?
  2. Street safety
  3. Scams in Mexico
  4. Drinking in Mexico
  5. Drugs and Drug Cartel
  6. Transport Crime
  7. Night Safety
  8. Express Kidnapping in Mexico
  9. LGBT Safety
  10. Natural Hazards
  11. Travel Health

1. Is it safe to travel to Mexico?

THE FACTS: MILLIONS of people visit sunny Mexico each year and return home from a trouble-free trip.

With a bit of common sense and some inside intel (from our local perspective), you can too!

In this blog, I will cover everything you need to know. 🙂

Despite the media headlines painting Mexico as a place rampant with crime and drug violence, my experience has been a completely different experience entirely.

By taking the same basic precautions as you would traveling anywhere (including metropolitan cities in the US), Cancun and the Riviera Maya is safe for you and your family.

In fact, as of Feb 4th, 2019, the official US Travel Advisory page says the following about Cancun:

Is it safe to travel to Mexico advisory

What I urge you to understand is…

Mexico tourism safety

To put it frankly,  the Mexican government will not let millions of dollars slip through their net because the most popular locations aren’t safe.

Police and emergency services here are NOT in short supply. 

For Cancun, SafeAround “assesses risk level worldwide”, and says…

review of Cancun travel status

Of course, every city has its moments.

However, the NORTH of Mexico (FAR REMOVED FROM CANCUN AND THE RIVIERA MAYA) is largely to blame for the country’s tainted reputation.

Mexico’s magnificent Riviera Maya is one of my favorite places in the world closely followed by Brazil and Fiji!

The culture here is by far the most colorful and vibrant of them all and it would be a shame for you to miss out on it because you were misinformed.

With my help, your Mexican trip will be a safe and fun one. 🙂

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2. Street Safety

TOP 3 TIPS: 

  1. Use your common sense
  2. Be aware of your surroundings
  3. Don’t walk down dark unlit streets alone at night
  4. Keep your valuables out of sight

I think all of the above apply to our places of origin too, right?

You wouldn’t catch me walking down a dark alley in Manchester, England,  alone at night.

Again, common sense. 

As a 25 yr old female, I would say I’ve done my fair share of traveling thus far (and touch wood nothing sinister has ever happened to me).

Street safety is an important subject to cover, if, like me, you enjoy exploring on foot.

Compared to other places I’ve visited such as Brazil, Mexico is nowhere near as high risk when it comes to street safety. 

That said, just always be aware of what’s going on around you and act accordingly.

Playa del Carmen 5th Avenue

Don’t flash your cash, don’t bring your diamonds, and keep a tight handle on gadgets such as phones/cameras.

Simple!

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3. Scams in Mexico

Scams are a world-wide problem.

I’ve been credit card frauded in England more times than anywhere else in the world.

Here are the scams to look out for in Mexico:

CASH MACHINES

This one is the top of my list and by far the most common. It’s never happened to me but it happened to my colleague.

DO NOT use random cash machines on the street.

Although they are convenient they aren’t manned and watched by officials.

Use cash machines located at the bank, supermarket, or in your hotel to be extra safe.

In Cancun and Playa del Carmen, there is no shortage of banks to choose from just be sure to inform your branch before leaving your home country so the card isn’t declined or blocked.

Bank Playa del Carmen

TAXIS

A lot of people worry about getting into taxis in a new country, me being one of them when I first arrived…mainly because my friends had all convinced me I was going to get kidnapped *eye roll*.

But once I learned the ins and outs of how taxis work in this country my fears were alleviated, and I even wrote an in-depth taxi guide to help people who were in a similar boat to me. 

5 tips and tricks for getting a taxi in Mexico

1-day

I understand when traveling as a family sometimes it can be a little more stressful navigating these parts with all the extra luggage and the need for working AC etcetera,  so I would suggest booking a transfer with a well-respected local agency like us!

If you would like to discuss booking transfer or taxi ahead of time contact us at customercare@playadelcarmen.com and we would be happy to help get it all arranged for you.

Always decide on a price before you get in the taxi this way both you and the driver are clear on how much it is going to cost before the journey begins.

Most locals aren’t out to fleece you, but with a little care and being aware of who is around you and what is going on, you can avoid falling prey and becoming a scammer’s next lucrative customer.

CURRENCY EXCHANGE

Lastly, the currency.

If you are going to bring cash along with you just do your homework before you get here. Research the best exchange rates before you leave to avoid being ripped off.

Tip in mexico

A lot of hotels accept USD but if you go on a tour or want to go shopping in Cancun or Playa del Carmen it’s recommended that you use the local currency (Mexican Pesos).

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3. Is drinking alcohol in Mexico safe?

TOP TIP: 

  1. Drink Responsibly

A year ago the U.S State department warned travelers about possible tainted alcohol in Mexico, due to a woman found dead in a pool at a resort after a night of drinking.

Consequently, we’ve dealt with a lot of customers wondering how safe it is to indulge in their vacation margaritas.

It’s understandable to be concerned.

Rule number one, drink responsibly!

This is a unique and tragic case and details are still unfolding. But it highlights the need for travelers to be conservative with alcohol, particularly when traveling out of the country, and to look out for one another,” says Beth Godlin, president of Aon Affinity Travel Practice, which provides insurance programs to travel companies.

You should not avoid drinking alcohol in Mexico,  but you should be vigilant.

As you will most likely be staying in a hotel,  pick a resort with a great drinks selection boasting brands that you know and trust.

beach club day drinking

Our travel team here at PlayaDelCarmen.Com will be here to assist if you’re not sure where to start.

Always look out to see if it has a AAA rating. That is one indication that the property has been properly vetted. Also, it’s worth asking if there is an independent nurse or doctor on duty or on call.

I am a party girl,  and again I’ve never experienced anything sinister but here are the top tips that I do to stay safe on a night out:

  • Insist on watching your drinks being made
  • Consider bottled or canned drinks
  • Buy your own alcohol at duty-free
  • Never leave your drink unattended
  • Don’t drink excessively in the sun
  • Drink plenty of water in between drinks
  • Be observant of your surroundings
  • If you feel ill seek medical attention
  • Take out travel insurance

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5. Drugs and Drug Cartel

Let’s not try to sweep the D word under the carpet here.

Yes, of course, Mexico, unfortunately, does have a reputation for drug-related crime.

If we are 100 % honest with ourselves none of us are completely alien to drug culture, especially if you live or come from a big city.

It’s just part of life. It’s a problem, yes, but it happens everywhere.

Whether you want to call it ‘gangs’, ‘dealers’, ‘cartel’, essentially it’s all the same.

To state the obvious,  you don’t want to get roped in with these sketchy sorts.

Avoid them at all costs and you will be fine.

Back home if someone came up to me in a club and offered me drugs I would say no.

The same applies here.

Most travelers have a trouble-free trip however, there have been reports of travelers being killed by drug cartels.

Often it’s been a case of “wrong place, wrong time” or not following government safety warnings and advisories.

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6. Transport Crime

TOP TIPS: 

  1. Conceal all valuables when traveling
  2. Use reputable transport services

Transport crimes are known to happen occasionally but this is largely in drug cartel country and border areas …so you DON’T have to worry about that when you visit the Quintana Roo region of Mexico where you will find places such as Cancun, Playa del Carmen, and Tulum.

However, to be safe to follow my tips to avoid pickpockets and robberies.

Mexico is an amazing place where you can travel almost ANYWHERE in the country via bus. It’s the countries main transport service.

The ADO service is the best one to use.

ado bus service

It’s safe,  reliable, and cheap!

Plus, the site is super easy to use and you can book your tickets in advance.

These big air-conditioned coaches allow you to travel anywhere between Cancun – Playa del Carmen – Tulum – Bacalar (and more) with EASE.

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7. Night Safety

TOP TIPS: 

  1. Travel in groups or pairs
  2. Be aware of your surroundings
  3. Don’t walk down dark streets alone at night

Mexico is also renowned for its epic nightlife, they sure do know how to party, so it’s only right we discuss safety at night too.

From sunset to sunrise, whether you’re at a bar, in a club, or at a festival, it’s important to look after yourself.

If you are out with your friends or family just look out for each other the same as you would at home.

If you’re headed back to your hotel in a taxi try to do so in groups or at least pairs just in case one of you has had too much to drink and needs a little extra help.

Be aware of your surrounding keep your eyes peeled and be sure to report anything suspicious.

Don’t wander off alone at night and always walk in well-lit areas.

Mandala

Have fun!

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8. Express Kidnapping in Mexico

TOP TIPS: 

  1. Take precautions when withdrawing money
  2. Use licensed taxis

While not exclusive to Mexico, express kidnapping is an issue in many parts of the world.

It’s often used as a means to obtain quick money.

The victim will be forced to empty their bank account.

Cash machine

Most people are let go without any physical injury if they do as they are asked, but still, I imagine it’s a pretty traumatic experience.

Taking precautions when withdrawing money by ALWAYS using an ATM at a bank or inside a supermarket and using licensed taxis can help reduce the risk of express kidnapping.

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9. LGBT Safety

You will be pleased to know that Cancun and Playa del Carmen are VERY LGBTQ friendly.

Mexico has become a haven for gay couples who want to get married as many regions and hotels accept same-sex marriages.

However, I do think it’s useful to note that in more rural areas of the country where the conservative influence of the Catholic Church is still very much present, more public displays of affection may be frowned upon.

same-sex weddings

It’s important that travelers be discreet in more rural areas of Mexico and be respectful towards the local culture to avoid putting yourself potentially in harm’s way.

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10. Natural Hazards

TOP TIPS: 

  1. Stay up to date with local news and international news
  2. Take out travel insurance

Nature is a force to be reckoned with,  especially in the Caribbean!

Luckily, things have been pretty calm in Mexico for over a decade with no major hurricanes or natural disasters in the areas of Cancun and the Riviera Maya.

However, there are several things you should know about the weather here as it changes SO quickly. 

hurricane

In northern parts of Mexico volcanoes, earthquakes, and heat hurricanes have been occurring so do your research before booking your next trip.

After previous disasters, the region is now well equipped to deal with natural disasters and boasts the best hurricane shelters and state of the art hospitals.

Although it’s unlikely you experience any natural disaster during your next trip these are a few of the hazards you need to watch out for while enjoying the beauty of Mexico’s natural environment.

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11. Travel Health

TOP TIPS: 

  1. Get vaccinated
  2. Bring ample amounts of bug spray (especially during rainy season)
  3. Wear sunscreen
  4. Talk to your doctor if you are pregnant or planning to conceive a child in the near future
  5. Don’t drink the tap water

Finally! Health is wealth.

Get vaccinated. Due to Mexico having both tropical and temperate climates mosquito-borne diseases such as dengue fever, malaria, chikungunya, and other health hazards are a risk.

Speak to your doctor well in advance to prepare and take the proper precautions before your trip.

bug spray

Avoid getting bitten altogether by bringing bug spray with you, especially if you are visiting between June – October as this is when there tend to be more mosquitos flying around.

Mexico’s Riviera Maya can get exceptionally hot so be sure to protect your skin with sunscreen.

Try to use biodegradable bug spray and sunscreen as it severely damages the coral reef systems when you enter the sea, plus it’s better for your body.

Finally, do not drink the tap water in your hotel or accommodations stick to bottled water and make sure you drink plenty of it to stay hydrated in the heat.

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Need Help Booking Your Vacation?

Safety is of our utmost priority. 

We live in Playa. Our team here is made up of an equal blend of Canadian/American/European expats, and local Mexicans.

We respect/value the opinion of all travelers and our sole mission is to provide you with all the tips and facts you need to ensure you have an amazing vacation!

Many travel agents on our team have lived in Playa for over 10 years.

We know the area, hotels, restaurants, and tours better than anyone.

Our prices are fantastic too!

Need help organizing your vacation?

Call us today 888-537-9797 (toll-free)

Or

Contact us at customercare@playadelcarmen.com

We offer free, unbias advice, and can save you tons of cash on your next vacation!

What do you think about all this? Comment below!

Sarah Barlow

Sarah is a travel enthusiast from England, who swapped the rainy clouds of Manchester for beachside bliss in Playa Del Carmen. If she’s not salsa dancing by the shore, you’ll find her soaking up the sun in one of her favorite rooftop party pools. Sarah is the content and social media manager here at PlayaDelCarmen.com

Comments (100)

  • Becky Leitheisersays:

    March 13, 2018 at 6:36 pm

    I absolutely love Playa! Me and my kids travel there every year either in March or April. We just left there Friday March 9th after a weeks stay. I just wish it wasn’t so expensive to stay at the All inclusives.

    • Sarah Barlowsays:

      March 14, 2018 at 4:53 am

      Hey Becky, we are absolutely feeling the love from the reaction to this post so thank you very much <3 If you don't mind me asking who did you book with and where did you stay? As a local agency, we are privileged to offer the best deals in Playa del Carmen. Next time you plan on returning contact us at customercare@playadelcarmen.com to see what we can do for you. 🙂 Let me know if there’s anything else, I would be happy to assist you. Have an amazing day today!

  • Kristina Nilssonsays:

    March 14, 2018 at 5:23 pm

    Why do you intentionally omit the travel advisory specific to the tourist area of PDC? The one that outlines neighborhoods including Quinta Avenida. The one that specially says it is a warning SEPARATE from the incidents concerning the ferries. This is misleading disinformation at its finest.

    • Sarah Barlowsays:

      March 15, 2018 at 9:05 am

      Hey Kristina, thank you for reaching out to us. We don’t ‘intentionally’ omit anything, our job is to provide our clients with facts. The warning you’ve highlighted mentions the outer city areas that surround 5th avenue. Just like any big city such as Rio or New York you don’t go wandering around a Favela, or Harlem alone at night. 5th avenue is patrolled and stationed by the authorities and ALWAYS has been, since major tourism here began. But in light of recent events and to reassure tourists the number of authorities ensuring peace on 5th avenue has been stepped up significantly as the Mexican government offers their full support to ensuring tourists safety in this area. 5th avenue is brimming with restaurants and shops the likeliness of anything sinister happening here is minimal. I live in one of the areas that was mentioned in the warning to “avoid” and I’ve never had any issues, not to say that my experience doesn’t validate the ‘warning’, but it definitely gives me a different perspective and validates my first-hand experience living here as a 24 year old female expat. Our intention was far from misleading but geared towards helping tourists gain a clearer picture of events that led up to the issues being warned.

  • Jen Msays:

    March 15, 2018 at 8:37 am

    We are coming the end of April. What is a good private business that could drive my husband, 2 kids and me from the airport to our resort and back?

  • Ashleysays:

    March 16, 2018 at 11:59 am

    Love pdc, been dozens of times and will be there in April. Use common sense and your good to go. Scare tactics don’t work in me. I’m more scared to go to a place called Surrey, hour from Vancouver.

    • Sarah Barlowsays:

      March 18, 2018 at 8:16 am

      Thanks for your words of support Ashley they mean the world. PDC is such a wonderful place and we just hope to do it some justice. 🙂 I agree I’ve honestly felt way more conscious and anxious about my surroundings in England.

    • kinley mcmullansays:

      May 14, 2018 at 2:02 am

      Hi from Port Moody!!! LOOOOOVE your comment………..when you consider that S****Y has about one shooting a week, usually fatal!……Playa seems incredibly safe in comparison!!! Never been to Playa….Cuba and 3 times to Coz…..going first time this August for 2 weeks can’t wait!! Staying at Iberostar Tucan…….any tips for a first timer??

      • Sarah Barlowsays:

        May 15, 2018 at 12:49 am

        Hey there Kinley! How exciting. 😀 My first tips would be to definitely have a nice stroll down 5th avenue take in all the sights etc, if you want to try the best tostadas in town head to las hijas de la tostada, you will find it on google maps, it’s a great vibe in there and very reasonably priced. Also, don’t be worried about taking taxis it’s very hot and walking everywhere is exhausting, plus, taxis are sooo cheap. Just have a lot of fun, and enjoy Playas relaxed vibe. 😀

  • Joseph Sanchezsays:

    March 16, 2018 at 2:02 pm

    We’re all booked for our wedding May 18th in playa del Carmen. Unfortunately 60% of our guest list has cancelled because of the travel ban. We’re still hoping to go make the best of it. It’s just discouraging to pay for guests that won’t be in attendance.

    • John Carstettersays:

      March 17, 2018 at 3:38 pm

      Hey Man… I’ll go in there place! haha Will be there in July with my family. Mexico will always be Mexico…and for that matter Baltimore, NYC, and my state of Texas. There are rough spots all over the world, avoid them and carry on!

      • CATHYsays:

        March 28, 2018 at 10:04 pm

        Hey! ill be there in July as well. Can she postpone the wedding and we can be her “fill in” guests…ll. coming from OKLAHOMA

    • Sarah Barlowsays:

      March 18, 2018 at 8:22 am

      Hola Joesph, I’m extremely sorry to hear that. Maybe it’s worth sending them this article so they can think it over? The best thing about having your wedding here is that no matter who is in attendance you are guaranteed an amazing and memorable day. 🙂 Like John said, heck we will go in there place! I wish you and your future partner for life a spectacular day here in paradise and wish you every happiness in the world for the future. Life is 10% what happens and 90% how you react to it. Don’t be discouraged this is the start of forever for you and it’s the people who cancel who are missing out on this amazing opportunity.

  • Marcisays:

    March 16, 2018 at 2:32 pm

    Thanks for addressing the neighborhood warnings that were also mentioned in the travel advisory, albeit this was only addressed in the comments. I feel as though it should be addressed in the main post. It’s for this reason that we ultimately decided against changing our first time visit to PDC to another location. I don’t believe in fear tactics either, and am aware anywhere you go could have safety issues, but with two young kids we just don’t feel comfortable chancing the visit at this time mostly because of the warning about the surrounding neighborhoods. We’re pretty disappointed we’ll end up missing this leg of our trip in April. Hope to make it on a future visit. Hopefully the increase in tourism to this city won’t coincide with the increase in bad apples making bad choices which affect everyone.

    • Sarah Barlowsays:

      March 18, 2018 at 8:26 am

      I suppose it’s different when you know the geography of a place ‘living somewhere’ as opposed to ‘just visiting’. We respect your decision and we will always be here in future ready to ensure you have the vacation of a lifetime with your kids. 🙂

  • John Carstettersays:

    March 17, 2018 at 3:41 pm

    Sarah,
    I could use recommendations in prvt transport from Airport to Playa for (4 adults and 2 kiddos) and I would LOVE to take a reputable fishing excursion (2 adults).
    Thanks

  • Carynsays:

    March 17, 2018 at 9:39 pm

    Do you know why,”That’s Amore” is closed, taped off with police tape and has police stationed in the restaurant? Curious as we’ve just arrived and are staying in a unit just upstairs. Thanks.

    • Sarah Barlowsays:

      March 18, 2018 at 8:14 am

      Hey Caryn, ‘That’s Amore’ is permanently closing as far as I’m aware. It’s not in conjunction with the warnings to my knowledge it’s to do with rental disagreements. If I hear anything else on the matter, I’ll keep you posted.

  • Mark Simmonssays:

    March 24, 2018 at 8:27 am

    I have been traveling to Playa almost every year since 1992 when it was a small fishing village and ferry depot for Cosumel. I’ve had several incidents there to include an attendant at a gas station who told me I had overpaid for my gas putchase, a waiter who refused a tip because it was “too much senior” and various acts of kindness and openness from some of the nicest folks ive ever met. If you show a genuine interest in them they will recipocate tenfold. The only annoying people I have met were arrogant Americans and Eurotrash. Learn and speak a little spannish while your there.

    • Sarah Barlowsays:

      April 4, 2018 at 7:12 am

      Hey Mark, thanks for taking the time to reach out. 🙂 People in Playa are some of the friendliest folk I’ve ever met, hence my determination for writing this post while trying my absolute best to remain honest and informative. It must be amazing to witness the evolution of Playa over the years. We hope that you will join us again in town sometime soon 🙂 ?

  • Marcia Byrdsays:

    March 25, 2018 at 10:48 pm

    Hi Sarah: I have been going to PDC for almost 20 years now and got my folks to go to for the last 15. I think people need to be smart and stay on the main drag. Anyway, who would you recommend renting a car from if you were going to stay a week? I read about DreamCars and that looked good. Thank you, Marcia

  • CATHYsays:

    March 28, 2018 at 10:08 pm

    Hello Sara! I truly appreciate all of your informative posts! I am coming with my family in July and I appreciate your knowledge of the area.

    • Sarah Barlowsays:

      April 4, 2018 at 7:21 am

      Hey Cathy, you’re more than welcome! I always try to write things with the reader in mind and based off of my own experience. If there’s absolutely anything else I can help you with I’ll share my two cents, just let me know. 🙂

  • raysays:

    March 29, 2018 at 1:00 am

    This was the only article I could find that put a locals perspective on the things that have been happening. We are heading down in 10 days and I almost canceled my trip, but have ultimately decided not to cancel. Thanks for the refutation of the media scare.

    • Sarah Barlowsays:

      April 4, 2018 at 7:23 am

      Hey Ray! Comments like this were the reason I decided to go ahead and write this post. Thanks, you. I guarantee you’re going to have a wonderful time here in paradise. Do let us, and the rest of our readers know how you get on. 🙂 We would love to hear about your trip.

  • Robert Tschoppsays:

    March 31, 2018 at 10:05 am

    Been going to the region for years now. A month ago wife and I stayed in the north end (more in line with the locals than the more touristy area of La Quinta. Wonderful time!!! Locals where amazingly friendly. We bike from Grand Coral to PlayaCar -both sides of the highway up and down every street and never felt anything but safe and content. I don’t think there was was local who didn’t smile or wave back. Amazing how the US media portrays all area’s of Mexico like the whole country is a narco state. Go and enjoy the wonderful people-food and sights.

    • Sarah Barlowsays:

      April 4, 2018 at 7:24 am

      Robert, I smiled very much reading your comment. I feel like my experience of this beautiful place is very much in line with your own. 🙂

  • Rani Romerosays:

    April 9, 2018 at 8:57 pm

    Thank you for the article. My friend and I booked a trip to PDC for early June. We had a fabulous time there less than 2 years ago, and I enjoyed a family trip there last June. But naturally we are concerned with the recent events, and would really prefer not to cancel our upcoming trip. Your article helped from the local perspective. It is challenging to find information of what has been happening and what to really expect there. We want to feel comfortable with tourist safety while we are there, and are hoping that there has been mostly hype or misinformation about dangers and warnings. Sounds like besides general travel safety, we should be fine. I also read last summer about incidents of tainted alcohol causing people to black out even at the big resorts. Is that an issue?

    • Sarah Barlowsays:

      April 10, 2018 at 6:24 am

      If you drink responsibly you will be fine. 🙂 We have never had any such reports or complaints from any of our clients who have stayed at any resort in the region. You will see when you arrive at the hotel which brands and liquors they use making your drinks.

  • Aaronsays:

    April 12, 2018 at 6:07 am

    Great Article! Just trying to get some perspective on the latest events with the Tourist killings in Cancun. Is it still safe to travel to Playa Del Carmen with the increased drug cartel activity? We have a trip planned for next week and are staying at an all inclusive in the city. Again we are so looking forward to getting away and do not want to have to worry about anything while we are there. Any local experience you have had would be a great plus.

    • Sarah Barlowsays:

      April 12, 2018 at 7:27 am

      Hey Aaron, Playa del Carmen is a wonderful place for vacations, don’t worry. Just enjoy, and relax. Take the same precautions you would at home during the nighttime, don’t wander down dark alleys alone at night that sort of thing and you will be fine. 🙂 Please let us all know how you get on we can’t wait to hear what you think about Playa. 🙂

      • Sarah Barlowsays:

        April 12, 2018 at 7:27 am

        And remember, if you need any assistance booking tours or organizing days out just let me know, I’d be happy to assist you. 🙂

        • Aaronsays:

          April 13, 2018 at 6:16 am

          Thanks for the reassurance. We will definitely look you up if we want to get away from the resort for something special. I definitely will let you know how the experience was when we get back.

        • Aaron Roricksays:

          April 29, 2018 at 7:17 pm

          Hi Sarah! Just wanted to let you know we had an amazing time at the Royal in PDC. At no moment did we feel unsafe even while walking Fifth Avenue just outside of the resort any time of the day or evening. The beach was a little messy with seaweed the first few days, but cleared up nicely and we enjoyed some nice walks. The only issue we had was booking an excursuon with a place right near the hotel tying to save a little money. Wont do that again, will definitely call you next time. Thank you for all your earlier information and will definitely be going back as we are now members.

          • Sarah Barlowsays:

            May 1, 2018 at 7:08 am

            Hola Aaron, I’m delighted to hear that! Personally, The Royal is my favorite hotel in Playa del Carmen, I’ve done many written and video reviews of the place. I’m so glad you loved it too. As a local agency and the official PlayaDelCarmen.Com, we can offer the best rates on tours and things to do, plus give you the honest advice you may need. We’ve tried and tested everything we sell. This is because with so many providers doing the same tour we noticed quality differs greatly and we only want the best of the best because ultimately your quality of vacation is what matters the most to us. Next time contact me via sarah@playadelcarmen.com and I’ll be sure to advise you best. 🙂 Come back soon, don’t be a stranger. 🙂

  • Jami Schooleysays:

    April 15, 2018 at 5:39 pm

    Hello Sarah, We are arriving in June as well and was really nervous with the recent news. We are not going to cancel and am really glad we found this blog. I am interested in learning about travel options in the future if we can save money ! What is best way to connect for information for next year? we already are set for this year.

    • Sarah Barlowsays:

      April 16, 2018 at 7:02 am

      Hey Jami, sure thing! I am really glad you found this blog useful when I saw the information out there already I just knew it wasn’t an honest portrayal of what was going on so decided to share my two cents with the world. Sure thing you can reach me at sarah@playadelcarmen.com. I can help you save money on upcoming trips and also if you were thinking about organizing any specific tours or day trips while here I can help you with that too. 🙂 Hope to hear from you soon. Have a wonderful trip. 🙂

  • Michellesays:

    April 26, 2018 at 11:17 pm

    I’ve been visiting Pdc for 10 yrs now and got married there 5 yrs ago. We are returning again may 20th. I have never had a bad experience. I’ve always said it feels more like home to me than my own home and that’s in large part due to the very open and friendly people. We are hoping to move to this beautiful area in a few years. Use common sense when your traveling anywhere and I’m glad to see something good posted instead of just negative media

  • Javiersays:

    May 4, 2018 at 7:30 pm

    Hi Sarah,
    We have booked a 2-week trip to PDC to learn Spanish at Taan Language School but my wife is having second thoughts due to the recent events in Cancun. We have also booked an AirBNB near 25th Ave & 32 Street. What news and advice do you have for us to NOT cancel our trip to PDC?

    • Sarah Barlowsays:

      May 8, 2018 at 5:36 am

      Hey Javier thank you for reaching out, first off the area you have a booked to stay is undoubtedly one of the nicest and safest residential areas in Playa. Cancun is 40 minutes away from Playa and we haven’t had any similar issues here at all recently. The security in Playa has been stepped up recently as police want tourists to feel extra safe. You will have an amazing time, just come and enjoy :). You will see for yourself.

  • Iansays:

    May 8, 2018 at 12:21 pm

    Hi Sarah, firstly what a great blog, a real insight into playa del carmen for first timers, very reassuring. We are travelling out in July and staying at the blue bay grand Esmeralda village for 11 nights, do you have any info on this resort as I’ve read many different reviews and don’t know what to believe other than there’s a lot of moany people out there who’s holidays were ruined due to some sea weed on the beach (I mean really lol) still you can’t please all the people all the time huh ? Personally can’t wait to get out there and do some scuba diving and check out the excursions, not at all concerned with recent implications and suggestions, Compared to London it sounds like paradise !
    Kind Regards
    Ian from London

    • Sarah Barlowsays:

      May 8, 2018 at 1:27 pm

      Hey Ian, (fellow Englander) 🙂 thank you so much for your comments and praise it really does mean the world to me. 🙂 You’ve chosen extremely wisely, it’s a wonderful hotel and one of our best sellers. I recently went to inspect it and was thoroughly impressed with the beach and amenities. You can read our listing of it here https://playadelcarmen.com/hotels/blue-bay-grand-esmeralda-all-inclusive but get ready to experience the ultimate 5* Caribbean experience! We also often post videos of this hotel on our social media so be sure to give us a like on Facebook too! https://www.facebook.com/weloveplayadelcarmen/ we recently were hit hard by seaweed but the good news is that it’s all gone now! Again, you can stay posted on seaweed updates via our live webcam or social media. I will send you an email regarding our best tours, as the official local agency we are privileged to offer the best rates, and stops you from getting ripped off. I’m from Manchester Ian, let me tell you something I feel a lot safer here than I do at home at the moment. You’re going to have the most amazing time, try and hop over to Cozumel for the day if you can, you won’t regret it and it’s world-famous for its scuba diving opportunities. We will be in touch. If there is absolutely anything else I can help you with Ian, you just let me know. 🙂

  • Iansays:

    May 9, 2018 at 4:11 am

    Hey Sarah , thanks so much for your response and all the attached info, all looks brilliant, Cozumel is a must I think, lots to do and see, definitely looking forward to diving the reefs etc , and the submarine trip looks amazing. My eldest daughter really wants to swim with the dolphins a dream come true for her, we all Really can’t wait, thanks again and keep up the good work #LivingtheDream

    Kind Regards
    Ian from London

  • Reneesays:

    May 14, 2018 at 7:06 pm

    Hi Sarah, My husband and I previously booked a vacation in playa de Carmen in February 2018 for June 2018. I am concerned about the recent incidents and the travel advisory placed on the U.S government website advising against travel to the area. This would be my 4th visit and I have to be honest that I am contemplating canceling this year. My questions to you would be
    1: Are Americans being targeted.
    2: is security increased in the tourist areas
    3: did the government office reopen there

    • Sarah Barlowsays:

      May 15, 2018 at 12:59 am

      Hey Renee, I understand where you are coming from. My advice would be to reach the article I posted it tells you EVERYTHING you need to know. However, in response to your questions. 1. No, Americans are not being targeted. 2. Yes, security has been stepped up significantly in recent months as the Mexican government does everything it can to assure tourists safety. 3. Yes, the office reopened just hours after it closed.

  • Robin Wendelsays:

    May 22, 2018 at 12:57 pm

    Hi Sarah, Thank you for the great information! This will be our first trip to PDC and are very excited to be coming. We will be there for 9 nights at the end of July to the first part of August. We secured a airbnb in the Xaman Ha Condos. Any feedback on that? We have not a clue of what to do or where to go so any info that you may have will be greatly appreciated. We were in Cancun a couple of years back and we went to Chichen Itza and a water park ( the name is escaping me right now). My husband would love to fish, and we love good local restaurants, especially seafood and mexican! Also, If we took the bus from the airport (landing at 3.30 pm) how long would you think it will take us to get there? I agree with your comments……everyone, everywhere should always be vigilant! Can’t wait!! Thanks again for the valuable information!
    Robin

    • Sarah Barlowsays:

      May 23, 2018 at 6:42 am

      Hey, Robin, I’m so happy to hear you found my article useful. 😀 You SHOULD be excited paradise awaits you! Playa has a much more relaxed and tropical vibe to it than Cancun does. I think you will enjoy it very much you can walk the entire city on foot it’s marvelous. I’ve never had any issues using Airbnb here and the Condos here are usually pretty awesome as long as you have checked it has all the amenities you need like A/C etc. I will have a member of the team reach out to you to discuss tours that I think you will like based on your comments and ones that are local to Playa as we are privileged to offer the best deals 🙂 you should definitely explore 5th avenue and have a wander over to Playacar beach in the day it’s lovely. You will find plenty of Mexican /seafood restaurants here. I recently wrote this blog about where to eat in Playa https://playadelcarmen.com/blog/places-to-eat-in-playa-del-carmen/ you may find it useful. For Mexican tostadas definitely try out Los hijos del Mar it’s deliciouso! Our blog is full of seafood and Mexican reviews so just search for your key phrase and you should find something 🙂 If you land at 3.30 you will arrive in Playa around 5. It just depends how busy the airport is for you to leave and from there it’s a 40-minute journey on the highway to Playa. Can’t wait to have you here with us. Speak soon 🙂 in the meantime if there’s anything I can help you with you know where I am. Please don’t forget to like us on Facebook too if you have a minute, we regularly post news and deals you may like. https://www.facebook.com/weloveplayadelcarmen/

  • Jami Schooleysays:

    May 29, 2018 at 7:55 pm

    Hi Sarah- I’ve reached out before and thanks for all of you posts, updates and suggestions. I just read about the seaweed and we are definitely there to snorkel. What is your recommendation if this is still the case in two weeks… just wanting to know a good back up plan of where to go where we won’t have to spend a ton of money as we are staying at an all inclusive.

    • Sarah Barlowsays:

      May 30, 2018 at 7:09 am

      You’re in luck Jami because it has indeed started to clear and the beaches have almost returned to their former glory I’m sure you will be pleased to know. For ideas and suggestions on where to snorkel, I would definitely recommend booking as part of a tour with us we offer the best rates and the guides take you to the best spots as to avoid pesky seaweed. However, if you are adamant about going it alone here are my top suggestions on Isla Mujeres and Cozumel https://playadelcarmen.com/blog/activities-seaweed/ I hope it helps. If you want me to reach out to you to discuss tours and prices contact me via sarah@playadelcarmen.com I’d be happy to help. You can also keep a good eye on the seaweed situation via our live webcam. https://playadelcarmen.com/information/webcam talk soon!

  • Jami Schooleysays:

    June 4, 2018 at 8:38 pm

    Thanks that is great to hear! We see the forecast is thunderstorms all week. in your experience will we see the sun for at least part of the days do you think? I know you are not the weather lady, but I’m sure you would maybe know the climate somewhat to say… maybe? 🙂
    Thanks!!

    • Sarah Barlowsays:

      June 6, 2018 at 12:07 pm

      You certainly will see lots of sunshine Jami! The odd shower, but lots of sunshine. Read our blog top things to do when it rains to truly maximize your time here. Have an awesome trip my friend! 😀 If you need help booking tours we are always here to make sure you get the best deal.

  • Megsays:

    July 12, 2018 at 9:19 am

    We had an accident last night, a local kid rear ended my rental car. The kid was so incredibly nice. The two local plice, Enrique and Armando were SPECTACULAR, as was the insurance adjuster. This could’ve been incredibly unpleasant experience and going into it I was a little nervous, because so many people were constantly telling us to be safe and be careful while we were here. We have run into nothing but some of the most amazingly friendly and patient people I have ever met in my life. The police were incredibly helpful and supportive. I understand that you need to be smart, but I feel like Mexico gets a bad rap, when this is one of the safest most wonderful places we’ve ever been.

    • Sarah Barlowsays:

      July 16, 2018 at 3:55 am

      Hey Meg, I am terribly sorry to hear you had an accident and I hope you all came out unharmed. It is a wonderful thing what the emergency services are doing in this area and I do agree they get a bad rap. Very happy to hear that they helped you in whatever way they could. I hope you can move forward now and enjoy the rest of the trip as planned. Take care Meg. Let us know if you need any help or if you have any questions, I would be happy to assist you. Thank you for your comment. 🙂

  • Seansays:

    July 18, 2018 at 1:44 am

    Thank you for this post! My wife & I will be going to playa del carmen next week & it is nice to hear from someone who is there about the safety of it.

    • Sarah Barlowsays:

      July 18, 2018 at 6:22 am

      Hi Sean, you’re welcome. I hope it helped. I guarantee you will have a great trip. Do let us know how you get on. 🙂 If you need any help booking tours or getting the best deal be sure to let us know. 🙂

  • Robert Hofmannsays:

    July 22, 2018 at 10:56 pm

    Hello Sarah
    We are wanting to fly to a beach and thought PDC would be a great place but confused about it being safe. We are bringing our daughter, son-in-law and 1 year old grand daughter. From what I have read from your posts it appears to be safe. What is the best/safest way to get from the airport to PDC, what are your thoughts of renting a car/van? Or do you suggest public transportation.

  • Oliviasays:

    August 5, 2018 at 12:34 am

    Hi Sarah
    My husband, nephew and his wife will be going in Sept. 2018 staying at the Royal Pdc. My second time staying at this beautiful resort. But 8th time returning since 2001.! I absolutely love Cancun& playa , Cozumel and Isla mujeres! We have yet to book excursions what company is best to use as I’ve only used company’s inside resorts( which I hear are on the pricier side) ? I know for sure we want to visit Xcaret and Garrifon/ Isla trip what’s the best rate we can get this at!? Thanks for your help and Viva Mexico!!!

    • Sarah Barlowsays:

      August 5, 2018 at 5:42 pm

      Hey Olivia, that would be us! We are live from sunny Playa del Carmen! We visit the hotels you want to stay in and experience the tours you dream of doing. Vacations, destination weddings, group travel. Save on everything Playa del Carmen here! We will make sure you get the best deals and advice on everything you mentioned in your comments. One of our expert travel specialists will be in touch very shortly via email.

  • Terisays:

    February 8, 2019 at 1:30 pm

    Hi Sarah,
    I enjoyed reading your blog and all the info it provides. We are traveling to Playa next month, March 18-24. We are staying at Vidanta Grand Bliss. I have heard many negative things regarding the size of this resort. I do have a slight mobility issue, as of late, and was wondering if maybe we need to cancel. In addition, we DO NOT want to sit through a timeshare presentation. Any feedback on how to avoid this? Thanks again for such an informative blog.
    Teri from Denver

    • Sarah Barlowsays:

      February 12, 2019 at 8:16 am

      Hi Teri, glad you found the information useful. We do not sell Vidanta because it is timeshares and not a resort.

  • Francisco J, Gutierrezsays:

    April 5, 2019 at 7:23 pm

    Hi! Everyone,

    My Wife and I started going to Cancun, Cozumel, Isla Mujeres, Playa del Carmen & the Riviera Maya more than 20 years ago and since 2004 we’ve been down there with our Kids at least once a year…Twice if we can afford it!

    I liked this article because a lot of our Family & Friends are afraid to go with us and I want to show them than if they use their common sense while they’re on vacation there is nothing they have to worry about.

    We always stay at the Palace Resorts (All Inclusive), Nice hotels, great food & drinks and Excellent service…”Our home away from home”

    We’ve been in Europe, South America and the Caribbean, but there is no place like Cancun…We Love it!

  • Larrysays:

    April 9, 2019 at 2:23 pm

    Just found your blog & it is great. My wife & I traveled to Cancun twice 33 & 34 years ago (you should have seen it then!) & after that, always to PDC. We are heading there in late May after a five-year hiatus. Can you recommend a private transfer company from the airport to PDC & of course back again that is reliable & doesn’t break the bank? Thanks!

    • Sarah Barlowsays:

      April 11, 2019 at 7:08 am

      Hey Larry sure thing, I will have one of our expert Travel Specialists reach out to you with a quote. 🙂 In the meantime, if you have any pressing questions regarding tours and prices please feel free to reach out to us via customercare@playadelcarmen.com. All the best,

      Sarah

  • Larry Schmidtsays:

    April 10, 2019 at 3:16 pm

    We will be traveling to PDC the end of May. Can you recommend a good, reliable & not too expensive private transfer from the airport to hotel & back? Thanks!

  • Dawnsays:

    April 17, 2019 at 11:32 am

    Hi Sara, I will be traveling to the BlueBay Esmerelda in Playa Del Carmen in May 2019. It looks like my travel partner will not be able to make the trip with me due to a personal conflict. When traveling I just like to relax by the pool or on the beach. Will I be fine at this resort alone? I have traveled alone a lot around the US but whenever I go outside the country I have always have company with me.

    Any information would be great.

    • Sarah Barlowsays:

      April 23, 2019 at 6:25 am

      Hello, Dawn thank you for reaching out as a solo traveler myself I totally understand your concern however this is a 5* all-inclusive that you’re staying at so yes, of course, you will be safe.:) Your every need will be catered to. All the best,

      Sarah

  • Larry Schmidtsays:

    April 25, 2019 at 2:59 pm

    Sarah – Just letting you know that I never heard from any travel planners with your site/company. Not good & hard to get new business that way. I’ve already taken care of the transfers & excursions I need. Sorry

    • Sarah Barlowsays:

      April 26, 2019 at 7:08 am

      Hey Larry, very sorry to hear that. I look after the blog and social media, however, if you ever need to book anything head on over to our website directly at playadelcarmen.com or contact us via customercare@playadelcarmen.com where we will be able to assist and get you the best deal. Have the best trip. 🙂 Let me know how you find it?

  • annsays:

    April 27, 2019 at 5:57 pm

    hi , we are planning a trip to PDC , staying at Palace in early June. What is the seaweed situation. I’m really bummed…have been coming to PDC for over 25 years and this is new the past 4 years or so… Are there attempts at keeping the beaches clean?
    What about seaweed rash? ( how to avoid )
    Thanks so much. We love it down there.
    Cold in MN
    Ann

    • Sarah Barlowsays:

      April 29, 2019 at 8:27 am

      Hey Ann, I completely understand your frustrations, however, there is a chance it will be completely clear for your trip. But to get customers prepared for the possibilities. I’ve done everything in power to help customers plans ahead for seaweed please find below two articles both on how to keep a check on seaweed and what to do if you are unlucky and experience seaweed during the trip. You will find a live camera in the articles where you can keep a eye on things as they happen. I hope they help you.

      https://playadelcarmen.com/blog/activities-seaweed/ https://playadelcarmen.com/blog/seaweed-playa-del-carmen/

      All the best,

      Sarah

  • Karensays:

    May 30, 2019 at 3:39 pm

    Hi Sarah,

    What are your thoughts about Tulum? My husband and I plus another couple are debating about renting a beachfront property in Tulum this July. I am a nervous traveler and concerned about safety. I am very nervous about the distance from the Cancun airport and not staying in a resort.
    What transport service would you recommend for people not staying in resorts?

    • Sarah Barlowsays:

      June 3, 2019 at 7:00 am

      Hey Karen, we actually offer a very safe and reliable transport service ourselves. We can give you a quote if you send a message across to customercare@playadelcarmen.com and I will get you all booked in. 🙂 Once you arrive in Tulum I assure all your worries will be alleviated. The beauty of being further from the main tourist areas is that Tulum is untouched paradise. I hope this helps. All the best, Sarah

  • Marie Jansensays:

    July 23, 2019 at 6:12 pm

    For transportation, how is the safety of renting a car?

    We’re traveling at the end of August driving from CUN to Tulum to Playa del Carmen back to CUN!

  • Chrissays:

    August 2, 2019 at 6:20 am

    hi,

    Me and my friends from the UK are planning to go Cancun next week. In terms of currency to bring. Should i bring only pesos or bring USD instead. We are hearing different stories where clubs only accept USD or every shop and restaurant prefer USD. please help

    • Sarah Barlowsays:

      August 2, 2019 at 8:06 am

      Hey Chris, great question! Sure thing… USD is probably the most popular form of currency in Cancun but I’d bring a few pesos for taxis and local stuff. USD is used for hotels, tourists attractions, and local currency for everything in between such as souvenirs. I hope that helps. If you venture anywhere else such as Playa del Carmen (recommended) you will need pesos.

  • Chrissays:

    August 2, 2019 at 8:30 am

    HI Sarah,

    Thank you so much for the recommendation and advice. I went to playa del carmen and Tulum 2 years ago and it was amazing. Definitely agree with you on that. This year me and group of friends will stay in Cancun. They will want to go out partying and clubbing. So i should be bring more USD than pesos for that then?
    It is more of a party weekend and not many touristy things to be honest.

    Thank you helping me out.

    • Sarah Barlowsays:

      August 6, 2019 at 7:48 am

      Hey Chris, yes absolutely that’s the case. For Cancun bring more USD. Have fun!!! All the best, Sarah

  • Peter T.says:

    November 1, 2019 at 4:37 pm

    Hi Sara
    We are in the planning stage of a trip. We are booked at a resort in Cancun. Then we may travel to PDC and join friends for some fun. We are concerned about safety. What can you tell us about that ?

    • Sarah Barlowsays:

      November 4, 2019 at 9:37 am

      Hey Peter! Well, I’m here just now as a solo 26-year-old living just off 5th and while I do understand where your concerns come from I can assure you, safety in this destination is as it is anywhere else in the world when visiting a new city. The gods honest truth is I feel more safe here than in Manchester, England. England’s had a lot of problems lately with terrorism and you don’t have to worry about that here. I always struggle to find the words without slandering the USA and UK media but it all boils down to that really. Yes, Mexico has a bad name. Is it dangerous in the Riviera Maya? No. I catch local buses by myself all the time, I do my grocery shopping by myself, as well as head to the gym the list goes on. I’ve never felt unsafe here. I just take the same precautions as I would at home I would not wander around drunk at 2am at night alone. I would definitely say Cancun as a larger city is more ‘dangerous’ than Playa as Playa is way more family orientated. So get a taxi, ado, or if you’re feeling brave a local collectivo (so cheap) and head down here there’s nothing to be afraid of I assure you that. Mexico takes a minute to warm to especially if you’ve been affected by all the misconceptions when you get here you will see it’s just a beautiful and colorful town filled with great things to do, amazing people, and of course lots of sunshine.

  • Jerrysays:

    January 10, 2020 at 3:46 pm

    Hi Sarah. Just curious…..are you fluent in Spanish? And if so what was your method of doing so. I know a little Spanish but want to be better. Thanks

    • Sarah Barlowsays:

      January 10, 2020 at 3:49 pm

      Hey Jerry, no not fluent by any means but conversational for sure, although I understand way more than I can speak. By the time I’ve fixed the order of my reply, the conversation has moved on. I would recommend Spanish classes with a local like I did and use all your online resources such as Duolingo and YouTube. I hope that helps.

  • Robert Nadigelsays:

    December 28, 2020 at 3:14 am

    Sarah Barlow I worked on cruise ships for 7 years i’m from Canada I have decided to make the leap of faith I sold everything and i’m heading to playa (gulp) in 5 days I’m doing this solo. Winter sucks and with Covid nothing is open so i figured now is the time to try this. Great work with the blog this is my page (i had to plug myself lol)

    Cheers Rob

    facebook.com/groups/travelingdjs
    https://www.facebook.com/DJemotionremix

  • Sharonsays:

    May 18, 2021 at 10:30 pm

    We are headed to Sunscape Akumal Resort in August and I just can’t seem to find a reasonable priced tour of the ruins in Tulum. Any suggestions? It sure would be nice to just pay ONE person who is local to take us around but I know that is probably VERY pricey.🥴

  • Reneesays:

    May 19, 2021 at 6:11 am

    Sarah
    I am getting notices of the COVID-19 in the red for playa del carmen. How safe is it now, we are staying at the viva maya wyndham
    How is the seaweed condition?

    • Sarah Barlowsays:

      May 20, 2021 at 7:11 am

      Hi Renee, we are not in red. I believe it to be safe I don’t know anyone with or who has had COVID. Seaweed right now is not present but I have a ton of blogs on it if you want to learn more on how to keep track of it 🙂

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